PATIENT INFORMATION

~ FAQ'S ~

FREQUENTLY ASKED QUESTIONS

Please reach us at moc.scitehtseaailongamelpam%40olleh if you cannot find an answer to your question.

  • WHAT IS THE BEST WAY TO SCHEDULE AN APPOINTMENT?

    Using our online booking system! Be sure to select the correct location. See the scheduling tabs for a link to booking.

  • WHAT DO I NEED TO DO BEFORE MY FIRST APPOINTMENT?

    You will need to complete your intake paperwork prior to your first appointment. This is sent to you via email after you schedule your first treatment. Once completed, you will only need to complete this annually or with major medical changes.

  • HOW CAN I BEST PREPARE FOR MY INJECTION APPOINTMENT?

    Avoid alcohol, ibuprofen, Vitamin C, Vitamin E, Ginkgo, green tea, and fish oil for at least 24 hours prior to your appointment. To decrease bleeding and bruising further, you can take OTC arnica.

  • WHAT SHOULD I EXPECT DURING RECOVERY FROM TOX?

    Recovery from tox (Botox, Dysport, Jeuveau, Xeomin) is easy! When you leave, you may have slight bleeding from the pokes, but usually patients just have a small bump under the skin that goes away in about 10 minutes. There are other risks, which we will cover during your consult and consent, but some people suffer from tenderness at the injection site, swelling, bruising, and headaches, but most clients have no complaints and look completely normal after injections.

  • WHAT SHOULD I EXPECT DURING RECOVERY FROM FILLER?

    Recovery from filler is a little more involved. Placing filler can be an intricate process that disrupts the tissue a little more than a neurotoxin treatment. We tell our patients to expect bruising and swelling for up to 2 weeks, although the majority of it will subside within the first week. If you are receiving lip filler, especially first-timers, you will have very swollen (and possibly bruised) lips for at least 2-3 days.

  • WHAT SHOULD I EXPECT DURING RECOVERY FROM PCDC?

    Swelling is the major symptom after a PCDC treatment. Wherever treated, you will experience a heavy feeling, warmth, redness, tenderness and swelling. Most of this will subside in the first 3-5 days, but it will take a couple of weeks for the body to fully recover, as with any other aesthetic treatment.

  • HOW CAN I CONTACT YOU IF I NEED SOMETHING?

    The best way to reach us is through email at moc.scitehtseaailongamelpam%40olleh or by phone at (804) 412-8593. All clients receiving treatment will have the direct phone number of their injector to call for concerns or questions related to their recovery.

  • DO I QUALIFY FOR WEIGHT LOSS INJECTIONS?

    Most clients qualify for weight loss injections, but we will review your family history in depth, ensure you do not have any health conditions that would be contraindications, and discuss your current weight and weight loss goals. You can always schedule a weight loss initial consult to discuss this free of charge prior to committing to injections.

  • DO THE WEIGHT LOSS MEDICATIONS WORK?

    YES! These injections have demonstrated wonderful success in weight loss research and our clients lose an average of 8-10 pounds per month. Semaglutide is FDA approved for weight loss.

  • DO THE WEIGHT LOSS MEDICATIONS HAVE ANY SIDE EFFECTS?

    Sometimes. The most commonly reported side effects from the weight loss injections are upset stomach and reflux. Other possible side effects include nausea, vomiting, diarrhea, constipation, fatigue, and hypoglycemia. Something unique about our program is that you have access to me via text to talk through any side effects you may have, plus I can give you tips on how to alleviate these symptoms.

  • HOW CAN I PREPARE FOR MY LASER TREATMENT?

    It depends on which laser treatment you will be receiving, but for most of them, we want you to avoid sun exposure and sunless tanning lotions for at least 2 weeks before and after treatment. We also like you to use a brightening agent (we have one we recommend) for 2 weeks prior to treatments and avoid retinol at least 3 days before and after treatment.

  • WHAT TYPES OF THINGS CAN YOU TREAT WITH YOUR LASERS?

    We can treat quite a bit! We have 3 devices - the Spectrum, the Pixel8, and the Phoenix.

    The Spectrum can perform tattoo removal, laser hair removal, IPL facial brightening treatments, facial resurfacing, cherry angiomas on the body and face, and spider veins on the face.

    The Pixel8 is an RF microneedling device that focuses on skin tightening, improves lines, wrinkles, and scarring (both acne and surgical), and improves overall texture and tone.

    The Phoenix focuses on complete rejuvenation and hits heavy on laxity for skin tightening and pigmentation. It is an all-around rejuvenating tool. We can treat the face and hands and offer a vaginal treatment to address stress incontinence, atrophy, dryness, and painful intercourse.

~ OUR MEMBERSHIPS ~

MAPLE + MAGNOLIA MEMBERSHIPS

BANK your dollars, save big on products and services.

  • THE MAPLE & MAGNOLIA VIP CLUB

    $49 per month

    ● Unlock special discounts on common injectable services.● $1 off per unit of tox.● $50 off a syringe of filler.● $5 off vitamin injections.● 5% off facial treatments.● 10% off skincare.● 1 free Resurfacing Peel every 3 months ($95 value) beginning at month 3.● Exclusive model call event invitations and special promotions.● Minimum 6 month commitment.

  • BLOOM BEAUTY BANK

    $399 per month

    ● 399 points credited to your account for future use. Points never expire! So let them build up as long as you would like!
    ● Unlock 10% of all products, services, and skincare.
    ● 1 free Dermaplaning Facial or Resurfacing Peel each quarter beginning at month 3.
    ● 10 FREE units of tox on your 1-year membership anniversary.
    ● FIRST CALL for model events for new products and services.
    ● Priority access to special pricing days.
    ● Exclusive access to new services and promotions - and trust me, you won't want to miss out on this!
    ● Minimum 6-month commitment.

WHAT IS A BEAUTY BANK?

A beauty bank is our new membership program that allows you to bank your membership fees for use on future treatments. Turn your dollars into points that can be redeemed for products and services offered at Maple + Magnolia.

$1= 1 point to credited to your account1 point = $1 to spend on anything in the medical spa

Sign up for one of the 3 options listed below (minimum of a 6-month commitment), and you can cancel anytime after with a 30-day written notice. Benefits and point redemption are available 24 hours after sign-up.

  • TERMS AND CONDITIONS

    Minimum 6 month commitment for all memberships. Points do not hold any cash value and are non-refundable. 30 day notice of cancellation to be submitted to moc.scitehtseaailongamelpam%40olleh. Points must be used within 30 days of membership cancellation. After 30 days the points will be set to 0 and client cannot recoup these points. Membership cannot be reinstated for 3 months at which time the membership restarts. Points and insider incentives cannot be combined with any other offers or packages, although rewards points through Aspire and Evolus may be used in conjunction with rewards points and incentives. Points cannot be transferred to another client- must be used by account holder. Points cannot be used to purchase gift cards or gift card specials. Pricing is subject to change. Members will be notified in advance of any changes to their subscription. Purchased made before membership subscriptions are not eligible for incentive pricing. Payment will be drafted each month. If there is a payment issue, you will have 7 days to make payment before membership may be cancelled. Maple & Magnolia reserves the right to change the benefits of membership at any time including free gift service, services and products eligible for incentive pricing, and the addition of services and package promotions for members.

~ MEMBERSHIP REGISTRATION ~

BEAUTY BANK ENROLLMENT

Interested in signing up or learning more? Let us know!